PROJECT MANAGER

THE POSITION

On behalf of one of our key clients, a global leader in media production, live event technology, and broadcast services, we are seeking a Project Manager based in Europe.

This role will own the regional rollout and change management strategy for a new internal AI-powered travel agent tool across European business units.

Our client is transitioning an AI-driven internal travel management solution into beta testing, with an immediate post-beta rollout planned across multiple European operating entities. Integrated directly into the enterprise's core resource planning system, this tool will streamline travel bookings and logistics for dynamic field crews and production staff.

As the Project Manager for this project, you will lead the transition from testing to full operational adoption. You will bridge technical delivery with hands-on change management—mapping local workflows, updating travel policies, creating enablement materials, and driving user adoption across international teams.

RESPONSIBILITIES:

• Rollout & Execution: Lead the post-beta operational deployment and cross-entity integration of the AI travel agent across European business units.

• Process Mapping & Localisation: Analyse current operational workflows within each regional entity, map localised ways of working, and adapt implementation strategies accordingly.

• Policy & Governance: Draft and update business travel policies and compliance guidelines to align with the new AI-driven booking ecosystem.

• Training & Enablement: Create clear end-user documentation, "how-to" guides, and training programs for planners, coordinators, and field staff.

• Change Management & Adoption: Act as the primary change lead for local country management and operational teams, minimising friction and maximising platform usage.

• Stakeholder Coordination: Collaborate closely with international leads across IT, workforce planning, HR, finance, and regional operations.

• Feedback Integration: Capture localised operational feedback during beta testing and initial deployment to guide iterative refinements with software development teams.

TECHNICAL REQUIREMENTS:

• Strong working knowledge of fast-paced, logistics-heavy operations involving field personnel, crew movement, or workforce scheduling.

• 3+ years of experience managing software deployments, process integrations, or operational transformation initiatives across multi-entity or cross-border environments.

• Demonstrated expertise in Change Management—translating software capabilities into standard operating procedures and driving end-user engagement.

• Proven ability to write clear operational policies, procedural guides, and training materials.

• Experience working alongside ERP, resource planning, or enterprise scheduling systems is a plus.

• Fluent in English (written and spoken); proficiency in additional European languages is highly advantageous.

• Fractional Commitment: Ability to commit to a structured fractional schedule over a 12-month project lifecycle: 4 days/week during Month 1 (initial rollout phase), tapering to 1–2 days/week for Months 2–12 (ongoing adoption, policy management, and support).

ABOUT YOU:

• Strategic, pragmatic, analytical, and technical thinking.

• Highly organised, ability to prioritise tasks and detail-oriented.

• Outstanding management and interpersonal skills.

• Excellent written, verbal, and visual communication skills,

• Excellent ability to work as a team player and have a collaborative attitude.

• Having a positive attitude and energy,

• Exceptional judgment, tact, and decision-making ability.