PLURALIT Inclusive Technology: Let's grow together!
At PLURALIT, we connect Latin American talent with challenging projects across Europe, the UK and the US 🌍.
Our reputation is built on delivering the best talent in the industry. We offer a unique working environment that provides opportunities for growth, professional development and the potential to relocate abroad.
We believe in the power of partnership and work closely with our clients to deliver long-term value and support the careers of our team.
We are an inclusive and motivated bunch of people, driven by complex challenges.
Join us and be part of the #pluralitexperience! 🙌🏽

THE POSITION
We are looking for a Technical Support Engineer to join our Operations team, supporting a major client in the Milan hinterland (Cologno Monzese). The professional will be responsible for managing and maintaining network infrastructure and services in a multivendor environment (primarily Cisco and Fortinet).
RESPONSIBILITIES:
Operate and support network infrastructure and services
Troubleshoot and resolve network issues
Perform configuration changes and manage user profiles
Monitor network performance and traffic data
Analyse service quality and propose improvements
Plan and carry out scheduled maintenance activities, such as:
Firmware and hardware upgrades
Network migrations
Integration of new devices
TECHNICAL REQUIREMENTS:
3–4 years of experience in large enterprise or service provider environments
Experience in operation and maintenance of IP/Data Centre networks
Knowledge of network monitoring, management, and orchestration tools
Scripting abilities (Perl, Python, Bash, PowerShell) for automation
Basic understanding of virtualisation technologies (VMware, Hyper-V, KVM)
Proven experience in operations and maintenance of client infrastructures
Strong ability to configure and manage multivendor network devices
Excellent knowledge of dynamic routing protocols: OSPF, ISIS, BGP, MPLS
Expertise in LAN/WAN and Datacenter environments: VLAN, STP, VXLAN, VPC
Familiarity with enterprise Wi-Fi networks (Aruba)
Experience with security products (Fortinet / Cisco, including Cisco ISE)
Proficient in using network monitoring and management systems
ABOUT YOU:
Strategic, pragmatic, analytical, and technical thinking.
Highly organised, ability to prioritise tasks and detail-oriented.
Exceptional judgment, tact, and decision-making ability.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Excellent written, verbal, and visual communication skills
WHAT DO WE OFFER YOU?
We offer you a unique opportunity to elevate your career with a world-class international experience at the forefront of digital transformations.
You will boost your credentials in a high-growth international work environment that fosters entrepreneurship and innovation.
CONDITIONS
100% remote.
Vacations
National Holidays
Work life balance
Technical Equipment


