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Real-time multilingual news: Transforming global operations with AI

#Translation #AI #LLM

CLIENT

Major global news agency.

CHALLENGE

Deliver more, high quality non-English language content translated from extensive English output, in near real time, in a specific house style.

SOLUTION

1. Identification of the client’s vision, objectives, audiences, users and success criteria for the AI solution using a structured discovery process.


2. Identification of possible AI approaches, including candidate LLMs (large language models) based on their capabilities as well as the client’s own business criteria.


3. Careful definition of success criteria and a corresponding measurement and evaluation process with tooling to make feedback fast and easy.


4. AI solution development in 3 stages: Proof of Concept, Pilot and Production.


5. Delivery to the client’s in-house tech teams for integration into production systems.

RESULTS AND BENEFITS

A dual agent solution was delivered providing both translation and the desired house style of output, enabling the existing team to deliver substantially more non-English language news to news providers and consumers.

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